Frequently asked Questions


Q1. Do I really need an IT certification? But WHY

A. IT certification, like any other certification has become more important today than ever before. The certification is your way to success.  People with work experience have no way to prove that they have learned certain skills.  So vendors test the person's skills and upon passing a required test, they are awarded certain credentials. Here are just a few.

  • MCSE : Microsoft Certified System Engineer
  • MCSA : Microsoft Certified System Administrator
  • MCAD : Microsoft Certified Application Developer
  • MCSD : Micoisoft Certified Solution Developer
  • MCDBA : Microsoft Certified Database Administrator
  • CCNA : Cisco Certified Network Associate
  • CCNP : Cisco Certified Network Professional
  • A+: CompTIA Service Technician
  • CIW ASSOCIATE : Certified Internet Webmaster Associate

Among the many benefits of certifications, following are the key ones:

  • Helps advance in profession
  • Opens better employment opportunities
  • Gives recognition of competency
  • Stand out amongst the crowd

Q2. Why should I go for Certshive for my IT preparation? How do I know this will be the best choice to make?

A. We at Certshive are dedicated to helping our clients get the best IT preparation for their upcoming certification in minimum time. Our experience of 3 years in this business has helped us develop foolproof study strategies and material for IT certification preparation. We have catered to more than 200,000 people from all over the world. In the last 3 months alone, Certshive had over 4100 orders from 104 countries. Undoubtedly, Certshive has become the market leader in the field of IT Certification preparation with an impressive, unparalleled success rate of 99%. You cannot make a better choice than choosing Certshive as your preparatory guide for your upcoming IT certification for stats say it all!

Q3. Tell me about the team of Certshive?

A. Certshive has a core team comprising of 35 certified IT professionals, many of whom are MSCs with 2 yrs work experience each. Our team of experts develop Study Guides, Q & A and various test engines. Our subject experts each have 3-10 years experience.

Q4. How good is Certshive?

A. Quality is our prime focus. We ensure that all answers to questions and all concepts in the study material are accurate. This is done by enforcing an organized process in which first the specialized, skilled subject experts write questions, answers and explanations. Then proof readers, who are experts in the subjects too, proof read all the material and confirm its accuracy. We are always working on improving our processed to ensure higher standards.

Q5. Do you really guarantee success in exam?

A. Yes we do. We guarantee that with Certshive study material, you will pass the Certification exam. This is on the basis of our many years of experience in which we have helped more than 200,000 people get certifications in various IT exams. Our success rate has been 99% and we are very hopeful that with our help and your effort, you will pass the certification exam.

Q6. What if I don't pass?

A. If you don't pass, which is very very unlikely, then you will get 100% money back in the form of getting study material for free for any exam of your choice. For more information, check out our Refund Policy.

Q7. How do I ask for a refund?

A. Contact care @ .

Q8. How many IT exams can I find study material for at Certshive?

A. Certshive takes pride in offering you the largest, ever-increasing online study material for IT exams. At present, we have more than 2000 popular IT exams from over 140 vendors, with about 20 new exams being added to the site every month.

Q9. How do I create a member account at Certshive?

A. You need to create a member account to receive our newsletters, be informed on discounts, place order, download products etc. You can create an account at Certshive by following the 3 simple steps below:

  • At Certshive, click on Vendors link on left
  • Choose any exam Of your choice to Purchase and click Buy button
  • Click on Checkout button on next page and Create a account on Final checkout Page.

Your account is now successfully created.

Q10. How do I access Members Area?

1. At Certshive, enter Email ID and password in the Members Area on the left panel
2. Click "Login".

You would have successfully logged in to your account and are now in the members area. You can place orders of your choice now.

Q11. How do I edit my account information?

A. At Certshive, log in to your members account. You will now be taken to a page with "Edit Info" link on the left panel. Click "Edit Info". After editing the relevant fields, click "GO". You will be taken to a page that confirms that Information has been updated.

Products and Promotions ?

Q12. What products can I find at Certshive?

A. Certshive offers the following products for IT exam preparation:
Exam Study Guide
Study Guides have been especially designed for each exam to give you the theoretical background and the practical know-how of the core concepts required for you to successfully pass the exam. These guides are in PDF format.
Exam Audio Guide
This recent product at our website will definitely be a pleasant surprise to all the students preparing for the certifications and exams. Exam Audio Guides are Study guides in audio format where you are taught about the subject through audio in a natural, professional and interactive manner. The files are available for download and can be played using mp3 player.
Exam PDF file
These files available in PDF format are a compilation of questions and answers for you to prepare before you sit for the exam. You can download these by simply clicking on the vendor of your choice eg Apple, and then clicking the demo button next to the Questions and Answers in your required exam.
The demo contains around 20 questions. In the purchased product, it depends on the exam; number of questions can vary from 50 questions to 1200 questions. No of questions is mentioned against each exam for your reference. There are two types of Q n A:

  • Simple Question and Answers
  • Question and Answers with explanations

Exam Test Engine
Exam test engines are offline simulators of the real exams that are available for you to download and practice giving the exam in a real-exam like situation. This is especially beneficial in helping you get accustomed to the exam scenario; acquainting you with exam question types and helping you improve while there still is time.
You can download Exam Simulators by clicking on any vendor eg Cisco, and then clicking demo button of your required exam. Then you will be able to download the demo test engine by clicking "Download Interactive Test Engine". After the download is complete, extract the contents of the folder. Then run the setup file. [When prompted, install the Dot Net Framework